Frequently Asked Questions
What primary services do you offer?
We offer both a traditional estate sale option, and a ‘cleanout’ or buyout option.
Traditional Estate Sales charge a flexible commission rate between 20%-40%, depending on amount of work to be completed. We will do as much or as little of the work as you would like. Don’t want to touch the house at all? Not a problem! Want to go through all of the items first, clean and dispose of garbage and then have us price and hold the sale? Sure thing!
Cleanouts or buyouts mean we will give you a cash offer on your items and if you accept, we haul them away!
What are the pros/cons of the buyout option?
‘Pros’ – you get cash money quickly for your items and your items get hauled away usually sooner than with a traditional estate sale. If you need your items gone fast, or your residence is not fit for an estate sale, this is a good option for you.
‘Cons’ – you probably will not make the most for your items with this option. When we purchase your items, we have costs associated with hauling away your items that don’t normally exist for an estate sale, like truck rentals, gas, and storage fees.
What are the rates of your services?
An Estate Sale charges commission rates between 20%- 40%. During your free consultation, we can give you our commission rate for your sale, after we have a chance to estimate the hours and level of work to be done for your liquidation. The good news is hiring a professional who knows the value of your items means you will make MORE money than you would have by yourself, even factoring in the commission rate!
Why should I hire you? Can’t I do it myself?
Hiring professionals who have experience in the antiques and collectibles and the secondary selling market, means you will get MORE value out of your items. Many, many times I see clients throw away or seriously underprice their items, just because they don’t have firsthand knowledge in what customers are looking for. Also, the experience of cleaning out or liquidating a loved one’s items (or even your own items!) can be seriously emotional and stressful. It usually takes an individual or family TRIPLE the amount of time to liquidate a household than it takes a company. That’s time saved from paying rent, mortgages and utilites.
Are you licensed and insured?
Yes, absolutely!
What are your terms and conditions?
We do have a contract for both estate sales and cleanouts. They are fairly simple 2-3 page documents that state you own the items and can legally sell them, as well as the terms for your estate sale or cleanout. I go over every line of the contract in detail before you sign.
What happens with the items left over?
The simple answer here is: Whatever you want. We sell on average 90% of the items during an estate sale. The items that are “left over” are usually items under $20. We can remove the remaining items for you at no charge after the sale, if you choose to donate. Donated items are sent to a variety of groups including Goodwill, a group of military disabled vets, and Hartville Thrift. We do keep some of the items to compensate us for our time and expenses cleaning out the remainder.
How long will it take you to get my items ready for a sale?
Staging, pricing and cleaning for an estate sale can take anywhere from as little as 4 days to 2-3 weeks. It just all depends on how many items you have, and how much cleaning, etc. there is to do.
What can I safely throw away?
This is a tricky one! We always encourage you to set up an appointment with us BEFORE disposing of any items. However, we know that isn’t always an option. So, while this isn’t 100% exact, it is a good list on what you CAN safely throw out.
You can dispose of: Any Old Pillows, Ephemera (“Paper”) from 1980 or later especially billing statements, receipts or old calendars (just make sure AFTER 1980!), highly soiled or stained fabrics like curtains, towels, blankets or even furniture like ottomans or Mattresses (unless they are in like new condition); any damaged or broken figurines, food items, old paint, and regular household trash.
I’ve seen people throw out old maps, catalogs, books, rugs, cleaning products, perfumes, old computer monitors, and more. Don’t throw these items away! We have regulars who purchase all of our old electronics, clear glass, and more. Many clients also donate clothing before calling us – we can and do sell clothes!